{"id":5348,"date":"2022-10-06T17:24:14","date_gmt":"2022-10-06T15:24:14","guid":{"rendered":"https:\/\/actistress.com\/?p=5348"},"modified":"2022-10-06T17:24:15","modified_gmt":"2022-10-06T15:24:15","slug":"optimiser-communication-equipe","status":"publish","type":"post","link":"https:\/\/actistress.com\/fr\/magazine\/communication-manager\/optimiser-communication-equipe\/","title":{"rendered":"Communication manag\u00e9riale : Les enjeux et conseils pour optimiser la communication au sein de l\u2019\u00e9quipe"},"content":{"rendered":"\n

Compr\u00e9hensif, intense, \u00e0 l\u2019\u00e9coute\u2026Votre style de communication en dit long sur le leader que vous \u00eates.<\/p>\n\n\n\n

Il existe diff\u00e9rents styles de communication (comme par exemple la communication non violente<\/a> -CNV), et l’incapacit\u00e9 \u00e0 communiquer efficacement peut entra\u00eener une baisse des performances et du moral de votre \u00e9quipe.<\/p>\n\n\n\n

Optimiser la communication au sein de l’\u00e9quipe est essentiel, et am\u00e9liorer la communication des managers sert toute l\u2019entreprise et sa productivit\u00e9. En tant que manager, vous pouvez donner le ton sur la fa\u00e7on de bien communiquer au travail.<\/p>\n\n\n\n

Ce n\u2019est pas toujours simple, mais ces conseils vous guideront pour mieux communiquer avec vos employ\u00e9s.<\/p>\n\n\n\n

Comment mieux communiquer avec ses employ\u00e9s : Veiller \u00e0 ce que la relation employ\u00e9-manager soit \u00e0 double sens<\/h2>\n\n\n\n

Il est essentiel de veiller \u00e0 ce que la relation employ\u00e9-manager soit \u00e0 double sens et de demander aux membres de l’\u00e9quipe comment ils aiment travailler. Par exemple, certains pr\u00e9f\u00e8rent les r\u00e9unions individuelles programm\u00e9es ; d’autres n’aiment se rencontrer que s’ils ont des questions. Par ailleurs, les besoins en communication \u00e9voluent, il faut donc v\u00e9rifier fr\u00e9quemment que ces m\u00e9thodes conviennent \u00e0 chaque partie concern\u00e9e.<\/p>\n\n\n\n

L’\u00e9coute active permet d\u2019am\u00e9liorer la communication des managers<\/h3>\n\n\n\n

Les leaders efficaces savent quand ils doivent parler et, plus important encore, quand ils doivent \u00e9couter. Montrez que vous vous int\u00e9ressez \u00e0 vos collaborateurs en leur posant des questions ouvertes, demandant leurs opinions, leurs id\u00e9es et leurs commentaires. Et lorsqu’ils s’expriment, participez activement \u00e0 la conversation: posez des questions, invitez-les \u00e0 d\u00e9velopper et prenez des notes.<\/p>\n\n\n\n

Il est important de rester dans le moment pr\u00e9sent et d’\u00e9viter les interruptions. Concentrez-vous sur l’employ\u00e9 et sur ce qu’il dit. Pour ce faire, vous devez \u00e9galement \u00e9liminer toute distraction, y compris les sonneries constantes de votre t\u00e9l\u00e9phone portable ou la v\u00e9rification des e-mails entrants.<\/p>\n\n\n\n

Lire aussi notre article sur <\/em><\/strong>Comment manager et motiver ses \u00e9quipes \u00e0 distance?<\/em><\/strong><\/a><\/em><\/strong><\/p>\n\n\n\n

Bien communiquer au travail et faire preuve de transparence<\/h3>\n\n\n\n

Dans une \u00e9tude de l’American Management Association, plus d’un tiers des cadres sup\u00e9rieurs, des dirigeants et des employ\u00e9s ont d\u00e9clar\u00e9 qu’ils ne savent \u00ab\u00a0presque jamais\u00a0\u00bb ce qui se passe dans leur organisation. La transparence peut grandement contribuer \u00e0 faire tomber cette barri\u00e8re de la communication.<\/p>\n\n\n\n

En parlant ouvertement des objectifs, des opportunit\u00e9s et des d\u00e9fis de l’entreprise, les dirigeants peuvent instaurer la confiance au sein de leur \u00e9quipe<\/a> et favoriser un environnement dans lequel les employ\u00e9s se sentent autoris\u00e9s \u00e0 partager leurs id\u00e9es et \u00e0 collaborer. Le simple fait de reconna\u00eetre les erreurs peut encourager l’exp\u00e9rimentation et cr\u00e9er un espace s\u00fbr pour la r\u00e9solution active des probl\u00e8mes.<\/p>\n\n\n\n

Chaque individu doit comprendre le r\u00f4le qu’il joue dans la r\u00e9ussite de l’entreprise. Plus les dirigeants sont transparents, plus il est facile pour les employ\u00e9s d’\u00e9tablir ce lien.<\/p>\n\n\n\n

Comment mieux communiquer avec ses employ\u00e9s ?  La politique de la porte ouverte renforcera la confiance.<\/h2>\n\n\n\n

Le symbole de la porte ouverte \u00e9tablit le principe selon lequel chacun peut poser des questions, exprimer ses pr\u00e9occupations et proposer des id\u00e9es \u00e0 tout moment. Il s’agit d’un \u00e9l\u00e9ment important pour instaurer la confiance au sein de votre \u00e9quipe. Rendre la direction inaccessible envoie le message aux employ\u00e9s de niveau inf\u00e9rieur qu’ils n’ont pas autant de valeur. Il est essentiel de garder les portes de la communication ouvertes.<\/p>\n\n\n\n

Si vous ouvrez les portes au sens figur\u00e9, ouvrez aussi les portes au sens propre. L’\u00e9limination des obstacles physiques entre les employ\u00e9s cr\u00e9e un sentiment de confiance mutuelle et encourage l’\u00e9change ouvert d’id\u00e9es. Les probl\u00e8mes peuvent \u00eatre pr\u00e9sent\u00e9s et r\u00e9solus d\u00e8s qu’ils se pr\u00e9sentent au lieu d’attendre la r\u00e9union hebdomadaire de l’entreprise.<\/p>\n\n\n\n

Soyez ouvert aux critiques constructives<\/h3>\n\n\n\n

Les critiques constructives ne sont cens\u00e9es \u00eatre que cela: constructives. Pour tirer le meilleur parti d’un retour d’information, il est important que celui-ci soit clair pour toutes les parties concern\u00e9es. Un simple \u00ab\u00a0corrigez \u00e7a\u00a0\u00bb en r\u00e9ponse \u00e0 un projet soumis n’est utile \u00e0 personne.<\/p>\n\n\n\n

Pour \u00eatre efficace, le retour d’information doit \u00eatre clair et d\u00e9taill\u00e9. En prime, il doit \u00eatre document\u00e9 publiquement (et respectueusement) afin que tous les autres puissent \u00e9galement en tirer des enseignements. N’oubliez pas non plus d’accepter le retour d’information ! Personne n’est parfait, et nous avons tous besoin de retours constructifs.<\/p>\n\n\n\n

Optimiser la communication en \u00e9quipe en \u00e9tant clair sur les t\u00e2ches \u00e0 accomplir afin que chacun connaisse ses responsabilit\u00e9s<\/h3>\n\n\n\n

Personne ne peut mener \u00e0 bien une mission s’il n’est pas s\u00fbr des t\u00e2ches dont il est responsable. Assurez-vous que toute l’\u00e9quipe conna\u00eet la port\u00e9e du projet et que chaque membre de l’\u00e9quipe sait exactement ce que l’on attend de lui.<\/p>\n\n\n\n

Voici quelques fa\u00e7ons de communiquer la responsabilit\u00e9 des t\u00e2ches individuelles :<\/p>\n\n\n\n

  1. R\u00e9unissez r\u00e9guli\u00e8rement l’\u00e9quipe en vid\u00e9o<\/a> ou pr\u00e9sentiel pour v\u00e9rifier l’avancement du projet, poser ses questions et aborder tout probl\u00e8me.<\/li>
  2. Utilisez des listes de t\u00e2ches dans un logiciel de gestion de projet afin que chacun sache sur quoi il est cens\u00e9 travailler et ce qui l’attend.<\/li>
  3. Participez \u00e0 vos r\u00e9unions individuelles pour demander aux employ\u00e9s comment ils vont et assurez-vous qu’ils sont au courant de ce qui se passe.<\/li><\/ol>\n\n\n\n

    Assumez la responsabilit\u00e9 de vos erreurs<\/h3>\n\n\n\n

    Les meilleurs managers sont ceux qui peuvent s’identifier \u00e0 leurs employ\u00e9s. Cela implique d’assumer les d\u00e9cisions (et les erreurs) que vous prenez et d’admettre que vous auriez pu agir diff\u00e9remment. Tout le monde fait des erreurs, alors en avouant vos d\u00e9fauts, vous montrez \u00e0 vos employ\u00e9s que vous \u00eates aussi humain qu’eux.<\/p>\n\n\n\n

    Am\u00e9liorer votre communication et coh\u00e9sion d’\u00e9quipe gr\u00e2ce \u00e0 votre Leadership<\/h2>\n\n\n\n

    La communication est au c\u0153ur d’un leadership efficace. Si vous voulez influencer et inspirer votre \u00e9quipe, vous devez faire preuve d’empathie et de transparence, et comprendre comment les autres vous per\u00e7oivent, \u00e0 travers vos signaux verbaux et non verbaux. N\u2019h\u00e9sitez pas \u00e0 contacter nos experts\u00a0<\/a>pour en savoir plus sur les formations Actistress et am\u00e9liorer votre communication manag\u00e9riale<\/p>\n","protected":false},"excerpt":{"rendered":"

    Compr\u00e9hensif, intense, \u00e0 l\u2019\u00e9coute\u2026Votre style de communication en dit long sur le leader que vous \u00eates. Il existe diff\u00e9rents styles de communication (comme par exemple la communication non violente -CNV), et l’incapacit\u00e9 \u00e0 communiquer efficacement peut entra\u00eener une baisse des performances et du moral de votre \u00e9quipe. Optimiser la communication au sein de l’\u00e9quipe est […]<\/p>\n","protected":false},"author":1,"featured_media":5349,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10,40],"tags":[],"class_list":["post-5348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-communication-manager"],"acf":[],"yoast_head":"\nAm\u00e9liorer la communication et coh\u00e9sion d'\u00e9quipe \u2013 Nos conseils qui marchent<\/title>\n<meta name=\"description\" content=\"Optimiser la communication au sein de l'\u00e9quipe est essentiel. 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